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Description based on the Specified Commercial Transactions Act

[Notation Based on the Act on Specified Commercial Transactions]

Company Name
Open Book Brewery LLC (合同会社オープンブック酒造)

Chief Operating Officer
Kai Tanaka (田中 開)

Address
1F Meiwa Building, 1-5-12 Shinjuku, Shinjuku-ku, Tokyo, Japan

Phone Number
090-4454-0952

Email Address
info@openbooklab.com

Sales URL
www.openbook.tokyo

Accepted Payment Methods
Credit card payment

Additional Charges (besides product price)

  • Shipping fees:
    • Honshu: ¥800
    • Hokkaido: ¥1,200
    • Okinawa: ¥1,200
    • No additional fees for remote islands

Minimum Order Quantity

From 1 item

Application Validity Period
Please complete your order within 1 day.
If payment is not received within 7 days, your order will be automatically canceled.

Product Delivery Time
For pre-paid orders, unless a specific delivery date is requested, the item will be shipped within 10 business days after payment confirmation.

Delivery Method
We will arrange shipping, and the product will be delivered by a designated courier.

Returns and Defective Products

Return Eligibility
We accept returns in the case of defective items or if you received the wrong product.

If damage occurs during shipping
Please contact us immediately. We will promptly send you a replacement item at our expense, covering all shipping and handling fees.

Return Period
We accept return requests within 3 business days after purchase.

Return Procedure
Please contact us via email to request a refund.
We will transfer the refund to your designated bank account within 14 days.

Disclaimer Regarding Product Representation

Any representations or reproducibility described in our products may vary by individual. We do not guarantee specific results, benefits, or effects.

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